Really good how they cater to local market needs
Really good how they cater to local market needs
Wow. So after I had a problem, the Careem customer service implied I should have provided a final destination - "blame the customer" "the customer is always wrong". It was for two drop offs - both off 311. Hence, I couldnt provide a final destination. The "captain", that is, cab driver, never asked my destination after the first drop off. I guess they arent trained to think for themselves. Even if the location is specified, they have to program it in. Regardless this guy headed to 611, and it cost me a $80 Uber ride to get home, because the Careem driver took me so far out of my way. Poor customer service. Its hard to get through during 7 am to 9 pm and the drivers arent trained in Dubai streets or in customer service.
Very happy with this app and for all the good work
Its a bad app in jordan
Wherever i go in kuwait it says no ETA available and it keeps saying no rides available please fix it
the car was 10min away and is getting further away so i cancelled the trip and then i finde out they took money from me..
Love the app and love the service. If youre in Karachi, try it just once.
Really good service
The app is not bad but it sends too many spam messages.
It help me many times
Great prices and good staff
Good one
Drivers are so kind. However customer services are terrible. They charged me extra money for my trip because of a technical problem, I immediately call them; after waiting for 14 minutes the customer replied me that refund is impossible. I reached via e-mail, they sent me an e-mail which is beside the point (i guess it was an automatic mail). In the end, I couldnt retake my money.
My Location Is not accurate as user when i order a captain.
Very good app
Enter promo code ( HASSANG-60 ) for free ride
Im from (Jordan), and I say that the app really differs from the one in Dubai and it needs a lot of working in order to improve the app, low quality facilities and the (van) and (luxury) are only available in (ride later). Adding the (mumayaz) option was not a good choice. Hope you work on the app and improve it. (Needs lots of improvement)!!
The worst app I have ever seen, if there is zero star Ill give it to this app.
This app is very useful, the driver are respectful. They choose the shortest routes for u to reach your destination (In Lebanon). Plus the captains have a nice chat with you!! I would give this app 6 stars if possible!!!
You can get free 30 credits in your account when you first sign up using this code: DLAWCHG3P9 And get your first ride cheaper احصل على ٣٠ نقطة في حسابك عند تسجيلك باستخدام هذا الكود: DLAWCHG3P9 واحصل على اول رحلة ارخص