Careem review
We have been in Dubai for about six weeks now , and, although we rented a car, we used this service many times during our stay. Although the drive was good and the drivers were competent, the costs were way above the usual taxi cost.
An example, we went many times to the Dubai Mall. Three of the four times we went, the costs ranged between UAE 67-71. This last time, their driver went "another way" thinking we wouldnt know as we are tourists and the cost was UAE 86!! We paid this and we decided that the service is too costly. I want to point out that returning from the Mall only cost us UAE 53. This is FAR too much a difference between taxi companies.
Careem does not support promos as they said they do. We received a gift of UAE 100 towards a Careem taxi ride. When we tried to collect, they wouldnt honour this.
The There isnt any phone number that you can call to discuss this with at their establishment. They do not off you a "help" line. My advice to you is use a regular cab company. They are just as efficient and pleasant. H.K
Canafian tourist about
Careem كريم - Online Cab Booking App, v8.1.1