Pathetic app
If the captain doesnt move and you want to cancel you still gotta pay the penalty if 100 rupees. Details: I called the captain and he said itll take him time to come can you wait, I was in a hurry so I said I cant and Ill juts cancel because your asking me to wait and the app is putting a penalty on me; I called and asked the captain if he can cancel cause he is not coming and he says hell only have the option to cancel if he comes to my door so I call their support and they say can you wait 10-15 mins more for us to assign a new ride. Bravo!
Mohsin Khalid about
Careem كريم - Online Cab Booking App, v8.3.6