Theres no login option for someone who already has an existing account. Verification SMS was never received, I had to wait for the timer to finish to request a phone call instead. After having to create another account fare estimate wouldnt give a.. fare estimate! Worst, no matter how many times I try to request a ride a message keeps appearing saying (request failed for "some" error)! Every single step of this app is a failure, get yourself together Careem. And maybe use some of that funding money on quality developers & UX designers.